By establishing a sound requirements gathering and management process and tightly aligning it with QA and the rest of project life cycle, IT can deliver relevant and business-facing applications faster and more efficiently. IDC’s November 2006 research white paper, "Driving Effective Requirements Through Quality Coordination for Adaptive IT/Business Collaboration," by Melinda-Carol Ballou shows that leading global companies are looking deeper within the IT organization to deliver competitive advantage.
Transformation and innovation are the cornerstones of your success. It's no longer enough to be efficient. Business innovation is the name of the game if you want to stay ahead of your global competition. But enhancing customer experiences, increasing operational agility, and re-thinking the way you create value is no easy task. It requires you to change and continually improve your processes.