Making change requests tangible - the home reno

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The cost of change requests are sometimes difficult for a client to visualize. This is especially true with software development projects. T...
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Avoiding inertia and estimating how long it will take to write requirements

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Back in 2007, I decided to take a couple of months off from writing on this blog. A few months stretched into a few years really easily. Onc...
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Random thoughts on being service-oriented

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Currently, I work in a support group in the IT department of my company. Our group assists other IT teams by scheduling, assessing impact a...
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Webinar: Trace requirements to business intent

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Compuware is providing a webinar on July 26 @ 2:00pm EDT. You can register following this link . Practical techniques: Trace operational an...

WIIFM - What's In It For Me

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I remember sitting through some of my directors' presentations listening to them talk about, What's In It For Me , or WIIFM for sh...
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Someone else's shoes

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Continuing from my last post , spending a day in another person's shoes will give you an appreciation and understanding of their point ...

Change your perspective

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Perspective influences how you view the world. It allows you to see things in a different light than another person, but it can also keep yo...

Webinar: Getting the Right People on the Right Projects

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Getting the Right People on the Right Projects (Wednesday April 18, 2007 @ 2:00PM EST) Completing projects isn't enough anymore. The re...

Slew of webinars and resources

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Why requirements definition is a critical first step (April 18, 2007 @ 1:00pm EST) Managing your requirements is only half the battle. For...

Webinar: Bits and bites

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BPM: Aligning People, Process & Technology Monday March 26 @ 12:00pm (EST) Join Paul Harmon, Executive Editor, BPTrends and Principal, B...