Someone else's shoes

Continuing from my last post, spending a day in another person's shoes will give you an appreciation and understanding of their point of view.
Try this simple exercise - Drop any preconceptions or notions you may have and pretend you are in the position of one of your clients or end-users. Do a little role-playing to increase your empathy.

  • What would you want or need to be successful?
  • Why would you want it? What would you do with it? What's the value?
  • When would you need it?
By no means do I suggest you use this technique to gather requirements for a client, however, it will help you look at things differently and with a more open mind.

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